Conference Proceedings

Keynote Presentations

Stewardship: Health Care and the Common Good -- Peter Block – Opening Keynote speaker 

"Stewardship” is being deeply accountable for the outcomes of your organization without acting to control or take care of others. This focuses on individual and team ownership and responsibility. It is about the redistribution of power for the sake of the next generation and the well-being of the whole.


  • Explore ways to shift your thinking about leadership and management practices. This means giving employees choice by replacing control, consistency, and predictability with partnership, variability and surprise.
  • Explore questions of purpose and how institutions can better serve their communities in more profound ways than giving money and participating in charity ventures.

Physician Burnout -- Dike Drummond, MD 

This keynote is designed specifically for physicians, but is also appropriate for physician spouses and significant others and all other members of the delivery team who are in high stress positions


  • Understand the difference between stress and burnout
  • Understand the three main symptoms of burnout and how they differ in men and women
  • Recognize early symptoms of burnout in colleagues
  • Understand burnout’s pathophysiology, effects, complications and four main causes

Stewardship and solutions: The value of big ideas in health system improvement - Danielle Martin, MD 

Change and improvement in health care are increasingly discussed in bite-sized chunks: the less intimidating to implement, measure and improve, the better. This approach has merit, but it can feel long on methodology and short on inspiration. Some kinds of change can only happen if we think big and connect with the best versions of ourselves, both as leaders and as citizens. In this session, Danielle Martin, a family physician and system leader, will tap into the value of Big Ideas to inspire change in health care in Canada.


  • Understand and articulate the underpinning purpose of the Canadian health care system, and its link to Canadian values
  • Learn tools for tapping into that purpose in discussing system change with the public
  • Discuss several Big Ideas that are both achievable and aspirational on the agenda, and what physician leaders can do to advance them.

Research evidence in support of physician leadership -- Amanda Goodall, PhD 

A great deal has been written over the years about the merits of physician leadership.  However, there are very few studies that have linked physician leaders with organizational performance to demonstrate through real evidence that doctors can actually make good leaders.  This is now changing.  I will present my own research in support of physician leadership and review the growing body of literature.  My research points to the need to have leaders who are experts in the core business of the organizations that they are to lead; thus a doctor instead of a professional manager – holding constant leadership and management skills.  I will summarize the evidence for expert leadership from many other settings.  Once we have looked at the research evidence on the merits of expert physician leadership on organizational performance, I will ask the question ‘how do we think experts, such as doctors, influence organizational performance and specifically what are the mechanisms?’ I will present our new research on expert leadership and employee job satisfaction. We know that job satisfaction is important to organizational performance.  I will summarize new findings that uncover how expert leaders positively influence employee job satisfaction.


  • Appreciate through the presentation of real evidence that leaders really matter both to organizational performance and to employee job satisfaction
  • Understand more clearly the research evidence in support of physician leadership.