Conference Proceedings

Workshops

Saturday, April 29 — Day 2 Workshop session 3–11:15 am–12:45 pm

A. Professionalism and respect within the profession: demonstrating leadership and creating a safe space for debate

Facilitator: André Bernard, MD, Assistant Professor, Department of Anesthesia, Pain Management & Perioperative Medicine, Dalhousie University, Halifax, Nova Scotia

Panel: Ali Damji, Chair, Ontario Medical Students Association; Dennis Kendel, MD, Consultant; Michael Kaufmann, MD, Medical Director, Ontario Medical Association’s Physician Health Program

 

Intra-professionalism is a key component of medical professionalism and impacts both the work environment in which physicians practise and the quality of care they deliver. These relations now extend even further with the advent of such developments as social media. This workshop will examine ways in which intra-professionalism can be strengthened and circumstances in which it has broken down — in practice and in public through social media. The panel will discuss the role of leaders in both encouraging open dialogue and creating a safe place for physicians to share their opinions. Objectives • Discuss components of effective intra-professional practice • Review case studies of intra-professional breakdowns and discuss the roles of various actors in addressing unprofessional behaviour • Brainstorm ways in which leaders can support intra-professionalism

B. Nature vs. nurture: are leaders born or grown? Identifying and supporting the development of talented physicians

Robin Walker, MD, Integrated Vice President of Medical Affairs and Medical Education, London Health Sciences Centre and St. Joseph’s Health Care, London, Ontario

 

Traditional approaches to identifying, selecting, and developing physicians as leaders have often been ineffective both in encouraging interest in leadership and in providing the best physician leadership in a hospital and academic context. This workshop will focus on how to develop leadership abilities in all physicians, identify those with the best potential as leaders, and support them in becoming effective leaders. The session will inform attendees on how to promote leadership interest, identify future leaders, and develop leadership skills in physicians contemplating, starting, or advancing in a leadership role. Objectives • Learn strategies for promoting and identifying leadership interest among physicians • Understand approaches and resources to assist development of physicians’ leadership abilities • Be familiar with an example of a successful comprehensive talent management program for physicians see bio

C. Targeting critical infrastructure: direct threats to health care in Canada

Richard Staynings, Principal / Director, Cisco Global Cybersecurity Leader for the Healthcare Life Sciences Industry

We are a wired world, and all organizations and institutions are networked. We are also now connected in a way that ensures seamless functionality and accessibility between personal and professional endeavours, at any time and from any place. However, these devices, systems, and networks are often missing effective security features, strategies, and protocols. The result is ever-increasing vulnerably to compromise that includes loss of privacy, denied service, and a looming catastrophic event. Learn what is at issue for physicians practising in an increasingly networked environment, as well as best practices and mitigation strategies that will help deter the potential impacts on what is becoming the most targeted sector of our society. Objectives • Understand the risks for physicians practising in a networked business environment • Learn about best practices and mitigation strategies • Recognize effective network security strategies and protocols see bio

D. Winning body language: how to stand out, win trust, and gain credibility

Mark Bowden, TRUTHPLANE™ Inc., Toronto, Ontario

 

With billions of people competing on the planet right now, how will you ever stand out and get what you want and need? This inspirational and highly entertaining talk will show you how to put your best self forward through superior communication skills. Learn the techniques that inspire and build trust and credibility with those around you every time you speak. Understand how, “It’s often not what you say, but how you say it that gets results!” Mark will demonstrate how perceptions can be completely altered by a simple gesture or action and simple techniques that create ideal communication in the most crucial situations — invaluable for life and business. He will give you tools to convey a powerful presence and the skills to win your listeners over to you and your message. Objectives • Learn techniques that will inspire, build trust, and credibility among those around you every time you speak • Identify effective skills to win your listeners • Understand how perceptions can be completely altered by a simple gesture or action see bio

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E. Welcome to co-leadership and culture — the way to get things done!

Suzanne Fox, RN, MSN, Executive Director, IHealth and Executive Director, Island Health Portfolio 2,  and Drew Digney, MD, Executive Medical Director, Island Health Portfolio 2, Vancouver Island Health Authority, British Columbia

 

In this workshop, Suzanne and Drew will outline their strategy and success in leading Nanaimo Regional General Hospital’s Emergency Department from a place with poor morale and long patient waits to one with wait lists for positions, staff volunteering for improvement projects, and leading national metrics for patient flow. This workshop will highlight effective leadership dyads and building team ownership and pride. Objectives • Learn about a model of co-leadership that works • Review a process for change that starts with a vision and ends with results • Know how to do this in your work place based on concrete examples see bio

F. Transforming healthcare through a systems lens

Cheryl Heykoop, DSocSci, Assistant Professor, School of Leadership Studies Royal Roads University

 

This workshop is based on the notion that health leadership requires a systems understanding of health care through the lens of both an insider and outsider. This vision of leadership also requires an understanding of the complex and changing realities of health care more generally. Complexity science and systems theory inform a new perspective on change and identify possible leverage points to bring about positive change that supports a more holistic health care transformation. Objectives • Learn theories of change through the lens of complexity science and systems theory. Explore insider and outsider perspectives of health care. Consider how complexity science and systems thinking can help transform current conceptualizations of health care.  see bio

G. Handling the politics of workplace bullying and disruptive behaviour — especially for physician leaders

Valerie Cade, MA, CSP, Workplace Bullying Expert, Speaker, Author, Calgary, Alberta

 

What can you do when “extending the olive branch” doesn’t seem to work? Handling workplace bullying is actually a 180-degree shift from traditional conflict resolution. You will gain the full awareness and implementation strategies you need to help you, as a physician leader, cope with and stop workplace bullying and disruptive behaviour. You will have restored hope, free from frustration — and you will feel inspired once again. Objectives • What approach can Physician Leaders take with a difficult person vs. a bully – how to determine the difference and what to do • Create the target’s empowerment and accountability • Recognize bullying, why it happens, and how to prevent, manage, and stop it see bio

H. Management essentials: an overview of the role of financial and managerial accounting in the work of the physician executive

Brian E. Cummings, CPA, CA, MD, Staff Pathologist, Department of Laboratory Medicine, Grand River Hospital and Saint Mary’s General Hospital, Kitchener, Ontario

 

This interactive session will provide an overview of the roles of both financial and managerial accounting for the physician executive, with an introduction to techniques for analyzing historical financial statements. The role of managerial accounting in evaluating and controlling operations, including understanding and predicting cost behaviours and analyzing variances between actual and budgeted results, will be discussed. Brian will review terms, such as fixed and variable costs, contribution margins, sunk costs, and incremental costs, and provide both examples and exercises showing how to use cost and budgeting techniques in real-life decisions. Objectives • Contrast financial and managerial/cost accounting and describe scenarios where each may be applicable in the work of a physician executive • Define and use common accounting terms, such as fixed and variable costs, incremental costs, and contribution margin analysis • Apply cost and budgeting techniques in making real-life decisions as a physician executive see bio

Workshops

Saturday, April 29 — Day 2 Workshop session 4–2:00 pm–3:30 pm

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A. Professionalism and respect within the profession: demonstrating leadership and creating a safe space for debate

Facilitator: André Bernard, MD, Assistant Professor, Department of Anesthesia, Pain Management & Perioperative Medicine, Dalhousie University, Halifax, Nova Scotia

Repeat of morning session

B. Nature vs. nurture: are leaders born or grown? Identifying and supporting the development of talented physicians

Robin Walker, MD, Integrated Vice President of Medical Affairs and Medical Education, London Health Sciences Centre and St. Joseph’s Health Care, London, Ontario

Repeat of morning session

C. Targeting critical infrastructure: direct threats to health care in Canada

Richard Staynings, Principal / Director, Cisco Global Cybersecurity Leader for the Healthcare Life Sciences Industry

Repeat of morning session

D. Winning body language: how to stand out, win trust, and gain credibility

Mark Bowden, TRUTHPLANE™ Inc., Toronto, Ontario

Repeat of morning session

E. Welcome to co-leadership and culture — the way to get things done!

Suzanne Fox, RN, Executive Director, and Drew Digney, MD, Executive Medical Director, Nanaimo, Oceanside, Alberni/Clayoquot Communities, Renal, Emergency and Trauma Services, British Columbia

Repeat of morning session

F. Navigating change: distributed leadership, collaboration, and complexity

Guy Nasmyth, PhD, Associate Faculty, Royal Roads University, Victoria, British Columbia

Repeat of morning session

G. Handling the politics of workplace bullying and disruptive behaviour — especially for physician leaders

Valerie Cade, MA, CSP, Workplace Bullying Expert, Speaker, Author, Calgary

Repeat of morning session

H. Management essentials: an overview of the role of financial and managerial accounting in the work of the physician executive

Brian E. Cummings, CPA, CA, MD, Staff Pathologist, Department of Laboratory Medicine, Grand River Hospital and Saint Mary’s General Hospital, Kitchener, Ontario

Repeat of morning session

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