Mamta Gautam, MD, MBA, Psychiatrist, Physician Health Expert, Certified Coach, Ottawa, ON; Johny Van Aerde, MD, PhD, Executive Medical Director, Canadian Society of Physician Leaders, Ladysmith, BC
Burnout and engagement can be seen as opposite endpoints of shared dimensions. We will discuss how leaders influence physician engagement, how distrust, moral injury, and burnout inhibit physician engagement, and how leadership skills can improve psychological safety, trust and engagement in the health system, while reducing burnout. Caring compassionately for and with patients leads to better care, better outcomes, and improved well-being for both patient and provider. Through small group discussions, participants will have the opportunity to define the current state of physician wellness in the health care system, use appreciative inquiry to envision an ideal state, and draft concrete recommendations for physician leaders to support physician wellness.
Describe the current health and wellness of Canadian physicians
Explain the connection between attributes of leadership and the health and well-being of physicians
Identify key factors that influence physician engagement • Outline the attributes of compassionate leadership, and the four-step process of compassion
Construct concrete recommendations
Workshop: Finding balance in the new COVID-19 virtual care paradigm: How are our roles changing and how do we navigate these uncharted waters? - Rashaad Bhyat, MD; Ewan Affleck, MD; Cathy MacLean, MD; Kelsey Louie, MD
Finding balance in the new COVID-19 virtual care paradigm: How are our roles changing and how do we navigate these uncharted waters? 1:00-2:30 pm
Rashaad Bhyat, MD, Physician Leader, Canada Health Infoway, Ottawa, ON; Cathy MacLean, MD, Director, Faculty Development, College of Medicine, University of Saskatchewan, Saskatoon, SK; Ewan Affleck, MD, Senior Medical Advisor, Health Informatics, College of Physicians & Surgeons of Alberta, Yellowknife, NT, Kelsey Louie, MD, Senior Medical Officer, First Nations Health Authority, Vancouver, BC
In this workshop participants will learn about the current state of the digital health ecosystem in Canada, and future trends that are likely to shape digital health over the next 5 years.
Define the digital divide in Canada in the context of the pandemic and discuss how we can ensure high quality virtual care that doesn’t leave anyone behind.
Identify the current state of virtual care and the digital health ecosystem in Canada in the era of COVID19. What future trends are likely to shape digital health in the next 5 to 10 years given the changes that COVID19 has advanced?
Recognize the link between physician burnout and digital technologies and participate in a discussion on possible solutions in the context of increased virtualization of care during the COVID19 pandemic.
Discuss with physician leaders about patient access to health information during COVID19, and how we can adapt to this new paradigm in health care.
Workshop: Reviews: a guide for leaders and teams - Martin Wale, MD
Reviews: a guide for leaders and recipients 1:00-2:30 pm
Martin Wale, MD, Martin Wale Consulting Inc., Victoria, BC
Anecdotal evidence suggests that reviews — of situations, patient-safety events, or physicians — are becoming more common, but the capacity to do a good review is seriously limited in many health care settings. This leads to compromise of the conception of the review or its timing, or in the process itself being compromised, unfair, or incomplete. These processes are often confidential, sometimes highly so, and, thus, not well addressed in the literature.
Identify “diagnostic criteria” for whether a review is appropriate and how to design the best review for the circumstances
Create effective terms of reference
Experiment with conducting a review
Outline how to survive being reviewed, including what to expect under an administratively fair process and where to get help and support
Workshop: Better together: dyad leadership as a path to both personal and system transformation - Beth Vachon, Susan Shaw, MD
Better together: dyad leadership as a path to both personal and system transformation 1:00-230 pm
Beth Vachon, Vice President Quality, Safety and Strategy, Saskatchewan Health Authority, Swift Current, SK; Susan Shaw, MD, Chief Medical Officer and Dyad Partner, Quality, Safety and Strategy, Saskatchewan Health Authority, Saskatoon, SK
The creation of the Saskatchewan Health Authority (SHA) in late 2017 introduced a medical governance structure that ensures physicians have active and meaningful leadership roles. Physician executives and vice presidents are partnered at the most senior level of the SHA, signaling a significant transformation of its organizational structure. Physician and administrative leaders are working together to establish an environment that fosters shared accountability, joint decision-making authority, and open, transparent communication. The SHA’s executive dyad leadership structure is one of its purposeful tactics in support of its strategic priority: “Establish physicians as leaders within the healthcare system”. This interactive workshop will explore the opportunities, challenges, and lessons learned through dyad leadership in a supportive and transformative environment.
Identify the individual, partner, and system factors contributing to successful dyad leadership
Analyze personal leadership experiences
Create a plan to test elements of dyad leadership within participants’ home environment
Workshop: Equity, diversity, and inclusion: The Actionable Knowledge Dissemination Initiative - Faisal Khosa, MD
Equity, diversity, and inclusion: The Actionable Knowledge Dissemination Initiative 1:00-2:30 pm
Faisal Khosa, MD, Associate professor, Vancouver General Hospital, University of British Columbia, Vancouver, BC
This interactive workshop will take the form of a “flipped classroom experience”. This workshop will provide attendees with the tools they need to pursue leadership appointments and advance their career. It will equip, enable, and empower attendees to successfully manoeuvre through real-life situations when faced with disparities.
Develop an understanding of the potential reasons for existing disparities in academic medicine
Define the requirements for appointment, promotion, and progress in academic medicine
Identify the tangible and intangible influences in academic promotions
Build a network of colleagues for ongoing collaboration and support
Keynote 2: Leadership for such a time as this - Gillian Kernaghan, MD
Leadership for such a time as this 3:00-4:00 pm
Dr. Gillian Kernaghan, President and CEO, St. Joseph’s Health Care London, London, ON
A reflection on the leadership strengths needed in the context of the health system as it has evolved and changed over time and how leaders need to adapt and pull on various leadership strengths and attributes to be effective leaders. Reflecting on what personal characteristics and values are enduring through changing times.
Define the connection between context and leadership
Review the alignment between leadership strengths and leadership effectiveness
Identify personal values and leadership
Keynote 3: The decision-maker’s guide to digital health - Alexandra Greenhill, MD
The decision-maker’s guide to digital health 5:00-6:00 pm
Alexandra T. Greenhill, MD, Founder, CEO, Chief Medical Officer, Careteam Technologies, Vancouver, BC
This address will provide an overview of the state of the art of digital health across Canada, the United States, and globally.
Define key trends and how they impact the health system, health professionals, and patients
Demonstrate, through case studies, how to successfully introduce digital health into health care
Masterclass 2: Authentic leadership through storytelling - Jill Horton, MD
Authentic leadership through storytelling 6:30-8:00 pm
Jill Horton, MD, Associate Head of Internal Medicine at the University of Manitoba, Winnipeg, MB
As physicians, we spend a lot of our time listening, but are often discouraged from sharing too much about ourselves with patients. Oftentimes this mindset can quickly become a part of our leadership style. Yet personal stories can have a powerful impact and can be used to build trust, influence, motivate and inspire. Stories can also serve as a mental map—representing the way we interpret our experiences and signaling to individuals what is valued, what is accepted and how things should get done in an organization. As leaders our stories have a lasting impact on those around us. In this workshop, we’ll explore how effective storytelling can help physicians lead authentically. We’ll also examine what your storytelling reveals about your leadership style and how your strategic choice of personal narrative can shape how others perceive you as a physician leader and contribute to a culture of safety.
Explore the power of stories to engage, motivate and influence organizational culture
Use a framework to assess what your stories reveal about your leadership philosophy and approach
Examine the components of strong strategic stories, including various story formats that can shape meaning and impact
Create a strategic story based on masterclass principles that will help solidify your identity as an authentic leader