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Friday, May 26 — Day 1
7:00 – 8:00 am Breakfast and Registration (Regency Foyer)
8:00 – 8:15 am Welcome and Introduction (Regency DEF)
8:15 – 9:15 am Keynote Address: SUSTAINING HOPE IN THE POLYCRISIS - Thomas Homer-Dixon, PhD, Executive Director, Cascade Institute, Royal Roads University, Victoria, BC
9:20 – 10:20 am Keynote Address: LEADING IN A TIME OF CRISIS: HOW TO WEATHER THE STORM WITHOUT LOSING HEART - Bonnie Henry, MD, Provincial Health Officer, Victoria, BC
10:20 – 10:45 am Break (Regency Foyer)
10:45–12-15 pm Workshop Session 1 (Click on titles for description)
A. Using a Systems Framework to Create Healthcare Solutions that Work
Katherine Larivière, MD, Physician Advisor, Safe Medical Care Learning, CMPA; Rob Johnston, MD, Physician Advisor, Safe Medical Care Learning, CMPA, Ottawa, ON
Registration limited to 25 participants
Systems thinking promotes a broad view of the entire health delivery system within which we work. Critical thinking using a systems approach helps provide better patient-centered care and fosters problem-solving. In this workshop, participants will take part in a hands-on activity that will allow them to experience the differences between simple, complicated, complex, and chaotic systems. We will explore leadership strategies that can apply to each of these systems, and how to best select strategies based on the type of system involved.
Participants are asked to bring with them their own wifi-enabled device.
Learning Objectives
B. Medical Leadership for Greater Social Justice: Deliberate Equity and Anti-Racism Modelling, Policy, and Practice
Saleem Razack, MD, Professor, Department of Pediatrics, BCCH Research Institute, and Centre for Health Education Scholarship, University of British Columbia, Attending Physician, Pediatric Critical Care Medicine, BC Children’s Hospital, Vancouver, BC
How does a medical leader lead in a health care system with significant structural discrimination built-in to it?
How can organizations be transformed for greater health equity?
How can a medical leader role model in and be the chief steward for a learning and work environment in which diverse members can flourish and contribute?
In this workshop these questions will be explored. Critical Consciousness, a term defined by Brazilian Educator Paulo Freire in his work on “Pedagogy of the Oppressed”, is about developing the tools to appreciate such systemic issues – privilege, discrimination, and structural inequities. Critically consciousness medical leadership is about unmasking privilege, oppression, marginalization and inequity and to work at positive social justice change within health care organizations and structures.
Through interactive, case-based discussions participants will reflect on the role of critical consciousness in their leadership, as a tool for organizational transformation for greater equity and social justice. Participants will also work with issues from their own contexts of medical leadership, reflecting on how developing their own critical consciousness can be used as a tool to achieve greater health equity and the flourishing of diverse team members within their organizations.
Learning Objectives
C. Managing Physician Conflict
Malcolm Ogborn, MD, MBBS, FRCPC, COC, PCC, Coaching Lead, The Optimistic Doc, Kelowna, BC
Conflict is an intrinsic part of human experience. Managing conflict amongst their peers is a major source of anxiety among physician leaders and a disincentive to accept leadership roles. This workshop will explore the distinction between cognitive disagreement and the emotional experience of conflict. Using interactive presentation and some short workshop activities, some qualities of physicians, such as susceptibility to shame and the high need for autonomy that may impact conflict behaviour will be discussed. Participants will learn about a framework for conversations in conflict and receive a number of simple strategies that physician leaders can employ to work through conflict themselves and within their teams.
Learning Objectives
D. Social Accountability in Practice: Breathing and Weaving Together to Build Relationships and Transform Rural Health Services
Ray Markham, MD, Executive Director, Medicine, Rural Coordination Centre of British Columbia; John Pawlovich, MD, Director, Rural Education Plan, Lead, Real-Time Virtual Support, Rural Coordination Centre of British Columbia; Kim Williams, BScN, MScN, Networks Director, Rural Coordination Centre of British Columbia
The Rural Coordination Centre of BC (RCCbc) adopted Boelen’s Partnership Pentagram (PP) model for socially accountable health systems (World Health Organization 2000), expanding it beyond the original configuration of health partners (citizens, clinicians, policy makers, educators, and health administrators) to include a sixth, known as linked sectors. This additional partner includes not-for-profits and industries with a vested interest in the health of their community, many of which are rural. This workshop will demonstrate the adaptation of the PP – the Partnership Pentagram Plus (PP+) – in practice, specifically around relationship building and the foundation of trust enabling lasting change. This has led to real on the ground change within British Columbia. An example of this is the Real Time Virtual Supports for rural and First Nations Communities in BC.
Learning Objectives:
E. From Burned Out to All Fired Up
Nancy Merrow, MD, CCFP(PC), FCFP, G(CEC), former Chief of Staff and Vice President, Medical Affairs, Orillia Soldiers Memorial Hospital, Orillia, ON; Debrah Wirtzfeld, MD, CEO, MD Confidence Consulting, Winnipeg, MB
Each of us carries the weight of our experience from leading within the healthcare system over the last few years. The future is being shaped by factors that are beyond our control. How will senior leaders move themselves and their teams from a place of depletion to a place of positive energy and possibilities in the coming years? What can we draw upon to restore our focus and create forward momentum in health care?
This workshop will challenge you to think about the coach approach to reduce the symptoms of burnout that have arisen because of the trauma we have suffered. Leadership concepts will be introduced that can enhance team function and bring your teams closer to where they need to be in meeting the demands placed on them and the system.
Learning Objectives
F. Perspectives on Digital Transformation in a Time of Healthcare Renewal
Rashaad Bhyat, MD, Clinician Leader, Engagement and Marketing, Canada Health Infoway, Toronto, ON; Renee Fernandez, MD, Executive Director, BC Family Doctors, Vancouver, BC; Birinder Narang, MD, Board Chair, Burnaby Division of Family Practice, Burnaby, BC
Learning Objectives
G. Health System Transformation Through Emergency Health Services
Andrew Travers, MD, Medical Director, Edp and Provincial, Emergency Health Services, Nova Scotia Health Authority, Halifax, NS
Over the past few decades, Emergency Health Services (EHS) across Canada have been efficiently and quietly renewing their scope and role in the healthcare sector as they have attempted to heal the healthcare crisis upon us. Up to this point, much of the knowledge exchanged has been from the hospital to the EHS system, specifically “if it works in the hospital system, then it should work in the ambulance system”. Perhaps, it is now time for hospitals (and community system of care) to learn about the strategies and innovations that have been implemented by EHS leadership.
In this interactive workshop, participants will learn key strategies used in the 25-year transformation of the Nova Scotia (NS) EHS healthcare, public health and public safety system. A system where transport is ancillary not mandatory when calling 911; alternative care pathways and teams can be built by optimizing existing healthcare providers; integrated clinical performance is measurable and accountable; and the role of an EMS can be optimised in all roles of health prevention and phases of care.
Learning Objectives
H. Fireside Chat: Lead Self
Graham Dickson, PhD, Senior Research Advisor to CSPL, Victoria, BC; Nadia Salvaterra, MD, Indigenous Health Program, Zone Clinical Department Head Family Medicine, Alberta Health Services, Edmonton, AB; Johny Van Aerde, MD, PhD,Health System Consultant, Ladysmith, BC
Physicians, health workers, and leaders experienced heavy professional stress and trauma during the three years of the syndemic. In the present recovery phase, there is a need to create safe fora with peers to stimulate personal renewal to engage in health system renewal.
In this ‘fireside chat’ style workshop participants will bring their own professional issues for dialogue, share possible solutions to apply in their own context, and learn facilitation and leadership skills related to the LEADS domain of Lead Self. Lead Self brings the internal lens on a leader’s actions (i.e., thinking, feeling, and choosing actions to shape the external environment commensurate with one’s own values, beliefs, and character/moral conscience). In addition to the skills of dialogue, the Fishbowl facilitation tool will be learned and practised.
Learning Objectives
12:15 – 1:25 pm Lunch (Regency A and C)
1:30–3:00 pm Workshop Session 2 (Click on titles for description)
A. Using A Systems Framework to Create Healthcare Solutions That Work
Katherine Larivière, MD, Physician Advisor, Safe Medical Care Learning, CMPA; Rob Johnston, MD, Physician Advisor, Safe Medical Care Learning, CMPA, Ottawa, ON
Registration limited to 25 participants
Systems thinking promotes a broad view of the entire health delivery system within which we work. Critical thinking using a systems approach helps provide better patient-centered care and fosters problem-solving. In this workshop, participants will take part in a hands-on activity that will allow them to experience the differences between simple, complicated, complex, and chaotic systems. We will explore leadership strategies that can apply to each of these systems, and how to best select strategies based on the type of system involved.
Participants are asked to bring with them their own wifi-enabled device.
Learning Objectives
B. Medical Leadership for Greater Social Justice: Deliberate Equity and Anti-Racism Modelling, Policy, and Practice
Saleem Razack, MD, Professor, Department of Pediatrics, BCCH Research Institute, and Centre for Health Education Scholarship, University of British Columbia, Attending Physician, Pediatric Critical Care Medicine, BC Children’s Hospital, Vancouver, BC
How does a medical leader lead in a health care system with significant structural discrimination built-in to it?
How can organizations be transformed for greater health equity?
How can a medical leader role model in and be the chief steward for a learning and work environment in which diverse members can flourish and contribute?
In this workshop these questions will be explored. Critical Consciousness, a term defined by Brazilian Educator Paulo Freire in his work on “Pedagogy of the Oppressed”, is about developing the tools to appreciate such systemic issues – privilege, discrimination, and structural inequities. Critically consciousness medical leadership is about unmasking privilege, oppression, marginalization and inequity and to work at positive social justice change within health care organizations and structures.
Through interactive, case-based discussions participants will reflect on the role of critical consciousness in their leadership, as a tool for organizational transformation for greater equity and social justice. Participants will also work with issues from their own contexts of medical leadership, reflecting on how developing their own critical consciousness can be used as a tool to achieve greater health equity and the flourishing of diverse team members within their organizations.
Learning Objectives
C. Managing Physician Conflict
Malcolm Ogborn, MD, MBBS, FRCPC, COC, PCC, Coaching Lead, The Optimistic Doc, Kelowna, BC
Conflict is an intrinsic part of human experience. Managing conflict amongst their peers is a major source of anxiety among physician leaders and a disincentive to accept leadership roles. This workshop will explore the distinction between cognitive disagreement and the emotional experience of conflict. Using interactive presentation and some short workshop activities, some qualities of physicians, such as susceptibility to shame and the high need for autonomy that may impact conflict behaviour will be discussed. Participants will learn about a framework for conversations in conflict and receive a number of simple strategies that physician leaders can employ to work through conflict themselves and within their teams.
Learning Objectives
D. Social Accountability in Practice: Breathing and Weaving Together to Build Relationships and Transform Rural Health Services
Ray Markham, MD, Executive Director, Medicine, Rural Coordination Centre of British Columbia; John Pawlovich, MD, Director, Rural Education Plan, Lead, Real-Time Virtual Support, Rural Coordination Centre of British Columbia;Kim Williams, BScN, MScN, Networks Director, Rural Coordination Centre of British Columbia
The Rural Coordination Centre of BC (RCCbc) adopted Boelen’s Partnership Pentagram (PP) model for socially accountable health systems (World Health Organization 2000), expanding it beyond the original configuration of health partners (citizens, clinicians, policy makers, educators, and health administrators) to include a sixth, known as linked sectors. This additional partner includes not-for-profits and industries with a vested interest in the health of their community, many of which are rural. This workshop will demonstrate the adaptation of the PP – the Partnership Pentagram Plus (PP+) – in practice, specifically around relationship building and the foundation of trust enabling lasting change. This has led to real on the ground change within British Columbia. An example of this is the Real Time Virtual Supports for rural and First Nations Communities in BC.
Learning Objectives:
E. From Burned Out to All Fired Up
Nancy Merrow, MD, CCFP(PC), FCFP, G(CEC), former Chief of Staff and Vice President, Medical Affairs, Orillia Soldiers Memorial Hospital, Orillia, ON; Debrah Wirtzfeld, MD, CEO, MD Confidence Consulting, Winnipeg, MB
Each of us carries the weight of our experience from leading within the healthcare system over the last few years. The future is being shaped by factors that are beyond our control. How will senior leaders move themselves and their teams from a place of depletion to a place of positive energy and possibilities in the coming years? What can we draw upon to restore our focus and create forward momentum in health care?
This workshop will challenge you to think about the coach approach to reduce the symptoms of burnout that have arisen because of the trauma we have suffered. Leadership concepts will be introduced that can enhance team function and bring your teams closer to where they need to be in meeting the demands placed on them and the system.
Learning Objectives
F. Perspectives on Digital Transformation in a Time of Healthcare Renewal
Rashaad Bhyat, MD, Clinician Leader, Engagement and Marketing, Canada Health Infoway, Toronto, ON; Renee Fernandez, MD, Executive Director, BC Family Doctors, Vancouver, BC; Birinder Narang, MD, Board Chair, Burnaby Division of Family Practice, Burnaby, BC
Learning Objectives
G. Breaking Down Barriers for Physicians with Disabilities or Chronic Illness
Michael Quon, MD, FRCPC, General Internal Medicine, University of Ottawa/The Ottawa Hospital; Board Member, Canadian Association of Physicians with Disabilities; Equity, Diversity and Inclusion Fellow Advisory Table Member, Royal College of Physicians and Surgeons of Canada, Ottawa, ON
Physicians and medical learners with disabilities can offer unique and insightful perspectives to their institutions. Unfortunately, many barriers in accommodations of these physicians often prevent their full inclusion. The Ottawa Hospital has been a leader in this area, developing both the first position statement and an accessibility and accommodation policy for physicians with disabilities at any Canadian hospital. In this workshop, participants will discuss opportunities for improving accessibility and accommodations, both at their institution and beyond.
Learning Objectives
H. Fireside Chat: Engage Others & Develop Coalitions
Graham Dickson, PhD, Senior Research Advisor to CSPL, Victoria, BC; Nadia Salvaterra, MD, Indigenous Health Program, Zone Clinical Department Head Family Medicine, Alberta Health Services, Edmonton, AB; Johny Van Aerde, MD, PhD, Health System Consultant, Ladysmith, BC
The renewal of the healthcare system cannot happen without developing and maintaining relationships because health services are delivered through people and by people to people. The quality of the relationships that exist enhance or mitigate effective care.
In this interactive ‘fireside chat’ style workshop participants will use the LEADS domains of Engage Others and Develop Coalitions to share stories and find solutions to problems or highlight successes they have achieved in leading health system renewal. Engage Others looks at leadership through the lens of practices dedicated to creating a workplace environment characterized by caring, compassionate and productive interpersonal relationships. Develop Coalitions brings the lens of the external environment to leadership action (i.e., how leaders build relationships between organizations, customers, and communicates among all stakeholders to enhance patient care). In addition to the skills of dialogue, a modified world café facilitation tool will be learned.
Learning Objectives
3:00 – 3:30 pm Break (Regency Foyer)
3:30 – 4:00 pm AWARD CEREMONY – Celebrating our Canadian Certified Physician Executive (CCPE) Recipients and the winner of the Chris Carruthers Excellence in Medical Leadership Award
4:15 – 5:15 pm Debate Session: HEALTHCARE IS POLITICS: BARRIER OR BRIDGE?
Moderator: Kathleen Ross, MD, President-elect, Canadian Medical Association, New Westminster, BC Debaters: Eric Cadesky, MD, Vancouver, BC; Dietrich Furstenberg, Anesthesiology Resident, McGill University, Montreal, QC; Ramneek Dosanjh, MD, Past-president, Doctors of British Columbia, White Rock, BC; Senator Gigi Osler, MD, Winnipeg, MB
Healthcare and politics are intimately intertwined. Politics is involved in all aspects of healthcare starting with jurisdiction all the way to its institutions, funding, systems and service delivery. This was made eminently clear throughout the pandemic. Political policies and actions softened the pandemic’s full impact, but it also exacerbated other healthcare and health system issues. If physicians are to lead in healing and renewing our health system, will politics be a barrier that constrains change or will politics be a bridge that facilitates change?
Learning Objectives:
5:15 – 7:00 pm WELCOME RECEPTION – Everyone welcome!
Saturday, May 27 — Day 2
7:30 – 8:25 am CSPL Business Meeting – All members welcome!
7:45 – 8:25 am Breakfast and Registration (Regency Foyer)
8:45 – 9:45 am Keynote Address: Mobilizing Change: Insights on Successful System Change from a National Perspective - Alika Lafontaine, MD, President, Canadian Medical Association, Ottawa, ON
Learning Objectives
9:45 – 10:45 am Keynote Address: SLOW MEDICINE: TIME AND THE CRAFT OF HEALING - Victoria Sweet, MD, Associate Clinical Professor of Medicine, University of California, San Francisco, CA
Dr. Sweet will discuss Slow Medicine, what it is, and how its concepts of taking time, removing what's in the way, and remembering Medicine as a craft and not a consumer commodity, are what is needed to make modern medicine, which is amazing as technology, the deep, personal, and effective profession it is at heart.
Learning Objectives
10:45 – 11:15 Break (Regency Foyer)
11:15 am–12:45 pm Workshop Session 3 (Click on titles for description)
A. Building Engagement and Improvement Processes Through Collaborative Design
Katherine Larivière, MD, Physician Advisor, Safe Medical Care Learning, CMPA; Rob Johnston, MD, Physician Advisor, Safe Medical Care Learning, CMPA, Ottawa, ON
Collaborative design helps foster effective collaboration among different stakeholders. In healthcare, problem-solving to improve patient care benefits from involvement of all parties in order to source innovative ideas and foster effective approaches to challenges. Building on systems thinking principles, this interactive hands-on workshop will distinguish collaborative design from traditional top-down problem-solving strategies. Participants will then use a collaborative design model to address an exemplar complex healthcare challenge.
Learning Objectives
B. Leading Quality Improvement: What Will You Do By Tuesday?
Anne Matlow, MD, Professor, Departments of Medicine and Pediatrics, University of Toronto, Toronto, ON
Our healthcare system is faltering and there is much to be done to improve the quality of care locally and systemically. Local dashboards, patient complaints and/or suboptimal provincial indicator reports are among the drivers for quality improvement. As healthcare leaders we must all take charge.
Rooted in the LEADS in a Caring Environment Capabilities Framework, this workshop will be built around 3 Simple Rules for Leading Change as applied to improving the quality of care. Participants will be advised to consider, ‘Based on your institution/unit’s results, what are you going to work on improving?’ and to derive and implement actions, however small, to kick-start the improvement journey. As Don Berwick famously said: “What is the largest informative change you can test by next Tuesday? You can change the size or change the change, but Tuesday is non-negotiable. This workshop will provide the tools to do something informative by Tuesday.
Learning Objectives
C. Reimagining Excellence - Recruitment Through the Lens of the Community
Ming-Ka Chan, MD, Pediatrics Clinician Educator and Co-Director, Office of Leadership Education, Rady Faculty of Health Sciences, University of Manitoba, Winnipeg, MB; Valerie Williams, Director, Equity, Diversity and Inclusion, Rady Faculty of Health Sciences, University of Manitoba, Winnipeg, MB; Jackie Gruber, MSc, Director, Respect, Diversity, and Inclusion Office, British Columbia Institute of Technology, Vancouver, BC; Amanda Condon, MD, Associate Dean, PGME Student Affairs and Wellness, Max Rady College of Medicine, University of Manitoba
Recruitment and retention of a diverse health workforce is imperative to address inequities in health outcomes faced by systemically oppressed individuals and communities. Applying a social justice lens to the selection of students and residents and the recruitment and retention of diverse faculty and leaders is key to changing the demographic of the medical workforce. Ultimately, the learner and faculty pool should mirror each other and be representative of the communities served. Enhanced representation helps close the health equity gap and creates a sense of belonging, contributing to work and learning environments that are psychologically safe and welcoming for all.
During this workshop, participants will be introduced to the holistic review and outcomes-oriented approach, a comprehensive strategy to address bias in trainee selection within medicine and across the health professions. They will then work together to identify specific program goals and outcomes and describe and develop potential metrics to identify applicants best equipped to meet those community-identified needs.
Learning Objectives
D. Journalism for Health Leaders 101
Michelle Ward, MD, Pediatrician, Communications Expert, Associate Professor, Ottawa, ON and Katherine Ward, Network Health Reporter, Global News, Toronto, ON
Picture sharing your medical expertise with the media and public as confidently as you do with your patients. This interactive workshop, tailored specifically for health professionals, will teach you to give effective radio, TV and print interviews so the right story gets told.
Learning Objectives
E. Critical Dialogues for Action: Unlearning and Relearning through the -isms and -phobias
Jerry Maniate, MD, Associate Professor of Medicine, University of Ottawa/The Ottawa Hospital/Founding Director and Investigator, Equity in Health Systems Lab, Ottawa, ON; Lyn Sonnenberg, MD, Associate Dean, Educational Innovation & Academic Technologies, University of Alberta, Edmonton, AB; Jamiu Busari, MD, PhD, MHPE, CCPE, Dean, Health Professions Education, Horacio Oduber Hospital, Aruba
Using experience from an international leadership education community of practice, Sanokondu (www.sanokondu.com), this workshop will highlight and share leadership lessons learned relevant to health professions education across the learning continuum. Drawing on the -isms and -phobias that society is facing, we shall explore how antiracism & social justice impacts civility and wellness in health professions education. Language/terminology and practical tips/strategies will be crowdsourced and shared to facilitate work towards allyship and action in solidarity. This workshop will provide health professions learners and practitioners with foundational knowledge and practical steps to begin the work of addressing racism and discrimination in order to transform the culture of their organization.
Learning Objectives
F. Coaching Creates Capacity: A Powerful Tool for Primary Care Attachment
Aaron Sacheli, MD, CCFP, Department of Family And Community Medicine, University of Toronto, Toronto, ON; Mary-Ellen Hynd, MBA, CPCC, PCC, ICF-Accredited Global Coach and Organizational Strategist, Toronto, ON; Tachiwa Murray, B.Sc., MPH, Director, Operations and Finance, East Toronto Family Practice Network, Toronto, ON
Right now, expeditiously and sustainably connecting community members to family physicians requires creative approaches to mobilize the primary care infrastructure already in place. Through the Coached Corridor initiative, the East Toronto Family Practice Network directly connected patients to participating East Toronto family physicians while simultaneously providing the participating physicians with support for their well-being, resilience, and leadership development through a professional coaching program. In parallel, Coached Corridor surveyed for driving forces of the corridor itself to identify opportunities for long-term viability within the primary care network. Collectively, this coaching initiative provides a roadmap for building primary care capacity.
Learning Objectives
G. Surviving And Thriving as a Chief of Staff – It Can Be Done!
Nancy Merrow, MD, CCFP(PC), FCFP, G(CEC), former Chief of Staff and Vice President, Medical Affairs, Orillia Soldiers Memorial Hospital, Orillia, ON
This interactive workshop brings real life practical experience to bear on the challenges of accepting the role of a hospital Chief of Staff. It will explore the complexities of the hospital-physician relationship and what works to make progress on highly charged issues. Using anonymized cases and examples, participants will work through the professional and personal aspects of what the role demands and how to achieve the necessary equanimities and related skills to sustain one’s effectiveness. This workshop will be conducted with focused attention to confidentiality and the psychological safety of those present.
Learning Objectives
H. Fireside Chat: Achieve Results
Graham Dickson, PhD, Senior Research Advisor to CSPL, Victoria, BC; Nadia Salvaterra, MD, Indigenous Health Program, Zone Clinical Department Head Family Medicine, Alberta Health Services, Edmonton, AB; Johny Van Aerde, MD, PhD, Health System Consultant, Ladysmith, BC
Renewal of our healthcare system needs to be formulated around a vision, a renewed purpose, and measurable outcomes. Physicians need to be part of that process.
In this ‘fireside chat’ style workshop participants will bring their own professional issues for dialogue, share possible solutions to apply in their own context related to the LEADS domain of Achieve Results in the context of health system renewal. Achieve Results is the lens dedicated to ongoing, deliberate learning to continually position the organization to achieve its goals over time. In addition to the skills of dialogue, the Open Space Technology facilitation tool will be learned, practised and used.
Learning Objectives
12:45 – 2:00 PM Lunch (Regency A and C)
2:00–3:30 pm Workshop Session 4 (Click on titles for description)
A. Building Engagement and Improvement Processes Through Collaborative Design
Katherine Larivière, MD, Physician Advisor, Safe Medical Care Learning, CMPA; Rob Johnston, MD, Physician Advisor, Safe Medical Care Learning, CMPA, Ottawa, ON
Collaborative design helps foster effective collaboration among different stakeholders. In healthcare, problem-solving to improve patient care benefits from involvement of all parties in order to source innovative ideas and foster effective approaches to challenges. Building on systems thinking principles, this interactive hands-on workshop will distinguish collaborative design from traditional top-down problem-solving strategies. Participants will then use a collaborative design model to address an exemplar complex healthcare challenge.
Learning Objectives
B. Leading Quality Improvement: What Will You Do By Tuesday?
Anne Matlow, MD, Professor, Departments of Medicine and Pediatrics, University of Toronto, Toronto, ON
Our healthcare system is faltering and there is much to be done to improve the quality of care locally and systemically. Local dashboards, patient complaints and/or suboptimal provincial indicator reports are among the drivers for quality improvement. As healthcare leaders we must all take charge.
Rooted in the LEADS in a Caring Environment Capabilities Framework, this workshop will be built around 3 Simple Rules for Leading Change as applied to improving the quality of care. Participants will be advised to consider, ‘Based on your institution/unit’s results, what are you going to work on improving?’ and to derive and implement actions, however small, to kick-start the improvement journey. As Don Berwick famously said: “What is the largest informative change you can test by next Tuesday? You can change the size or change the change, but Tuesday is non-negotiable.” This workshop will provide the tools to do something informative by Tuesday.
Learning Objectives
C. Reimagining Excellence - Recruitment Through the Lens of the Community
Ming-Ka Chan, MD, Pediatrics Clinician Educator and Co-Director, Office of Leadership Education, Rady Faculty of Health Sciences, University of Manitoba, Winnipeg, MB; Valerie Williams, Director, Equity, Diversity and Inclusion, Rady Faculty of Health Sciences, University of Manitoba, Winnipeg, MB; Jackie Gruber, MSc, Director, Respect, Diversity, and Inclusion Office, British Columbia Institute of Technology, Vancouver, BC; Amanda Condon, MD, Associate Dean, PGME Student Affairs and Wellness, Max Rady College of Medicine, University of Manitoba
Recruitment and retention of a diverse health workforce is imperative to address inequities in health outcomes faced by systemically oppressed individuals and communities. Applying a social justice lens to the selection of students and residents and the recruitment and retention of diverse faculty and leaders is key to changing the demographic of the medical workforce. Ultimately, the learner and faculty pool should mirror each other and be representative of the communities served. Enhanced representation helps close the health equity gap and creates a sense of belonging, contributing to work and learning environments that are psychologically safe and welcoming for all.
During this workshop, participants will be introduced to the holistic review and outcomes-oriented approach, a comprehensive strategy to address bias in trainee selection within medicine and across the health professions. They will then work together to identify specific program goals and outcomes and describe and develop potential metrics to identify applicants best equipped to meet those community-identified needs.
Learning Objectives
D. Journalism for Health Leaders 101
Michelle Ward, MD, Pediatrician, Communications Expert, Associate Professor, Ottawa, ON and Katherine Ward, Network Health Reporter, Global News, Toronto, ON
Picture sharing your medical expertise with the media and public as confidently as you do with your patients. This interactive workshop, tailored specifically for health professionals, will teach you to give effective radio, TV and print interviews so the right story gets told.
Learning Objectives
E. The 4Cs of Influence: A Practical Framework for Integrating Leadership Development into Education
Jerry Maniate, MD, Associate Professor of Medicine, University of Ottawa/The Ottawa Hospital/Founding Director and Investigator, Equity in Health Systems Lab, Ottawa, ON; Lyn Sonnenberg, MD, Associate Dean, Educational Innovation & Academic Technologies, University of Alberta, Edmonton, AB
Leadership development is an integral physician skill. Competence, Character, Connection and Culture are critical for effective influence and leadership. “The 4Cs of Influence Framework”, integrates these four key dimensions of leadership, and prioritizes their longitudinal development, across the health professions and medical education learning continuum. During this workshop, we will provide a framework overview and share practical tips for how the 4Cs of Influence can be used as a leadership education model.
Learning Objectives
F. BAHD Medicine - Bullying, Abuse, Harassment and Discrimination in Healthcare
Jennifer Williams, MD, FRCPC, Victoria, BC
BAHD behaviours and subsequent institutional inaction and stonewalling, referred to as ‘institutional betrayal’ by peers and leaders are sources of workplace trauma in healthcare and significantly impact the provider experience, patient experience, team function, healthcare quality, and system sustainability.
This workshop will challenge our thinking on BAHD behaviours and institutional betrayal trauma in healthcare. Participants will develop insight into the injuries associated with BAHD behaviours and institutional betrayal and develop strategies to support, address, repair, heal and transform to trauma and respect informed cultures at the individual, team, and system levels.
Learning Objectives
G. Reconciling Physician Leadership Dualities
Anurag Saxena, MD, Professor of Pathology, Associate Dean, Postgraduate Medical Education, University of Saskatchewan, Saskatoon, SK; Karan Vats, MD, Resident, University of Saskatchewan, Saskatoon, SK; Birinder Narang, MD, Clinical Assistant Professor, Department of Family Practice, University of British Columbia
Effective leadership is central to engage constituents and achieve organizational outcomes. There are several dualities that exert tensions in the practice of leadership. Some are more evident at the systems level (e.g., affirming vs. enabling leadership, assuming responsibility vs. maintaining legitimacy, excellence vs. equity) and some at the individual level (influence vs. accountability, promoting effectiveness vs. nurturing colleagues). Engagement, sense-making, and alignment of physicians are areas that require constant attention in organizations. Addressing these is even more important now in the current VUCA climate with multiple crises, opposing narratives, and the need to steer towards a better and more inclusive “state.”
This workshop will leverage strategies for reconciling these dualities utilizing distinct – but with some overlap – notions of dialectics, polarity management, managing tensions, and managing paradoxes. Reconciliation requires work at both the individual and interpersonal/organizational level to engage with diverse viewpoints and non-dominant narratives, and safe spaces for constructive work.
Learning Objectives
H. Fireside Chat: Systems Transformation
Graham Dickson, PhD, Senior Research Advisor to CSPL, Victoria, BC; Nadia Salvaterra, MD, Indigenous Health Program, Zone Clinical Department Head Family Medicine, Alberta Health Services, Edmonton, AB; Johny Van Aerde, MD, PhD, Health System Consultant, Ladysmith, BC
The collapse of the health system necessitates physicians become engaged in and lead the renewal of that system. In this ‘fireside chat’ style workshop, participants will bring their own professional issues for dialogue and share possible solutions to apply in their own context related to the LEADS domain of Systems Transformation. Systems Transformation describes leadership through the lens of systems thinking—human and material systems—to achieve small- and large-scale change. In addition to the skills of dialogue, the 5 Why’s facilitation tool will be learned and practised.
Learning Objectives
4:00 – 7:30 pm THRIVING PEOPLE AND FLOURISHING PLANET: LEADERSHIP IN ACTION – a 3.5-hr Working Summit (English Bay)
Co-hosted by Sanokondu, CSPL, LEADS Global, & EqHS Lab
For more details on the Summit, please click here.
Separate registration required.